Frequently Asked Questions
If you have a question, chances are someone else has asked the same one. That's why we compiled our most frequently asked questions right here. Just select the category and find your answer.
LAUNDRY
Dryer Sheets
Can ARM & HAMMER™ Dryer Sheets be used on my baby’s clothes?
We don’t recommend using any fabric conditioner on baby’s sleepwear. Your children’s sleepwear may be labeled “Flame Retardant”. It’s important to know that the ingredients in fabric softeners may mask the flame retardancy of 100% polyester sleepwear. We therefore caution against the use of fabric softeners on flame resistant fabrics.
Can I reuse my dryer sheet?
Each dryer sheet is formulated with enough active ingredients for one laundry load. Re- using a sheet may not provide the same benefits as using a new one. Therefore, we recommend using a new dryer sheet with each load.
Can I use ARM & HAMMER™ dryer sheets in my drawers and closets as a freshener?
Sure! Place an unfolded ARM & HAMMER™ dryer sheet in drawers, closets, hampers, stored suitcases, waste baskets automobiles and any other place you want smelling fresh and clean. Avoid placing the sheet in direct contact with clothes.
Can I use ARM & HAMMER™ dryer sheets in my washer?
Dryer sheets are designed to provide softening and reduce static that can occur in the drying cycle. You won’t get the same level of performance using the dryer sheets in your washing machine as you would using it in the dryer.
Can more than one sheet of ARM & HAMMER™ Dryer Sheets be used for larger loads?
Yes, for large loads or to achieve extra softness.
How do I use dryer sheets with small loads?
We recommend tossing a damp bath towel in with your smaller laundry loads. Doing so will help to avoid staining that can occur on some fabrics when they come into direct contact with any fabric softener.
How/Why do fabric softener stains occur?
Often spotting will occur when a fabric softener sheet is used with a single item. Spotting occurs when the softening agents on the sheet have not been distributed evenly. In order to prevent spotting, please refer to the previous question regarding the use of fabric softeners with small loads.
If spotting has occurred, you can remove spots by rubbing them gently with a mild bar of soap and then re-wash the garment.
In what scents are ARM & HAMMER™ Dryer Sheets available?
ARM & HAMMER™ Clean Scentsations™ dryer sheet scents:
- Purifying Waters
- Tropical Paradise™
- Clean Mountain™
ARM & HAMMER™ Essentials™ dryer sheet scents:
- Lavender & Linen™
- Mountain Rain™
ARM & HAMMER™ Fresh ‘n Soft™ dryer sheets:
- Free of perfumes and dyes
Review all scents and sizes in the Dryer Sheets section of our website.
Is an unscented version of ARM & HAMMER™ Dryer Sheets available?
Yes, our “ARM & HAMMER™ Fresh ’n Soft™ Fabric Softener Sheets, Free” are free of perfumes and dyes.
Laundry Additives
Are ARM & HAMMER™ Liquid Detergents compatible with High Efficiency (HE) washing machines?
All ARM & HAMMER™ Liquid Detergents are designed to work in both regular and high- efficiency (HE) machines.
Can I use ARM & HAMMER™ Super Washing Soda in an HE washing machine?
ARM & HAMMER™ Super Washing Soda is 100% sodium carbonate, so there should be no issues with adding it to an HE machine. However, it is suggested to start with 1/4 to 1/3 of the recommended dose because the HE machines use much less water. For instructions on how to use ARM & HAMMER™ Super Washing Soda please visit Usage Tips .
Can I use ARM & HAMMER™ Clean Scentsations In-Wash Scent Booster in the dryer?
No, ARM & HAMMER™ Clean Scentsations In-Wash Scent Booster is designed to be used in the washing machine.
Can RainDrops™ Water Softener and Detergent Booster be mixed with chlorine bleach?
RainDrops and chlorine bleach can be added to the same wash load.
Does RainDrops™ Water Softener and Detergent Booster contain phosphates?
No, it is phosphate-free.
In what sizes is ARM & HAMMER™ Super Washing Soda available?
We offer ARM & HAMMER™ Super Washing Soda in a 55-ounce carton. If you are having trouble locating this product, you may want to ask your local store manager to order it for you. It may be helpful to provide the UPC number: 33200-03020. Or you can use the product locator tool to find a local store that carries ARM & HAMMER™ Super Washing Soda.
In what sizes is RainDrops™ Water Softener and Detergent Booster available?
It is available in a 42-ounce carton. If you are having trouble locating this product, you can:
• Purchase online through the “Buy Now” Link
• Use the Product locator tool to find a store that carries the product. Find Now!
• Ask your local store manager to order it for you. It may be helpful to provide the UPC number: 33200-13600
Is ARM & HAMMER™ Super Washing Soda safe for septic systems?
ARM & HAMMER™ Super Washing Soda is all natural. It will work well with and is safe for any septic system.
What are the ingredients in ARM & HAMMER™ Super Washing Soda?
ARM & HAMMER™ Super Washing Soda is 100% sodium carbonate and it is used as a laundry booster and general household cleaner.
What does RainDrops™ Water Softener and Detergent Booster do in the laundry?
It softens the water when added in the washer along with laundry detergent. Soft water aids in the rinsing process by removing minerals, soap and detergent deposits that build- up in your laundry. Your laundry will look brighter and whiter as RainDrops rinses away the dulling residue that detergents and hard water leave behind.
What is ARM & HAMMER™ Clean Scentsations In-Wash Scent Booster?
ARM & HAMMER™ Clean Scentsations In-Wash Scent Booster adds long-lasting freshness to every load of laundry.
What is hard water? How does it affect my laundry?
Hard water is water that contains dissolved minerals such as calcium, manganese and magnesium. Clothes washed in hard water tend to look dull, grayed or yellowed. Repeated washing of clothes in hard water causes them to stiffen, fibers may deteriorate and your garments may wear out faster.
Laundry Paks
Why is my pak not dissolving?
To avoid pak not dissolving, consumers should place pak in the bottom of the drum before putting clothes in the appliance. The consumer should ensure that they follow product instructions as directed.
Why is the closure on this product different?
Our product contains a special child resistant closure system (CRC), a barrier to entry for children. Child Resistant Closure (CRC) ensures package can be opened by adults but not by children. It is part of our commitment to safety for families.
Liquid Laundry Detergent
Are ARM & HAMMER™ Liquid Detergents biodegradable? Are they safe for septic systems?
The cleaning agents in the ARM & HAMMER™ Liquid Detergents are biodegradable and safe for septic systems.
Are ARM & HAMMER™ Liquid Detergents compatible with High Efficiency (HE) washing machines?
All ARM & HAMMER™ Liquid Detergents are designed to work in both regular and high- efficiency (HE) machines.
Are ARM & HAMMER™ Liquid Detergents Plus a Touch of Softener biodegradable?
ARM & HAMMER™ Liquid Detergent Plus a Touch of Softener cleaning agents are bio- degradable.
Can ARM & HAMMER™ Liquid Detergent be used for pre-treating?
ARM & HAMMER™ Liquid Laundry Detergents can be used for pre-treating. However, as with all detergents, test on an inside seam of the garment for colorfastness before using. For instructions on how to use ARM & HAMMER™ Liquid Laundry Detergents please visit Usage Tips.
Can HE Detergent be used for pre-treating?
ARM & HAMMER™ Liquid Detergent HE can be used for pre-treating. However, as with all detergents, test on an inside seam of the garment for colorfastness before using. For instructions on how to use ARM & HAMMER™ Liquid Laundry Detergents please visit Usage Tips.
Can I use chlorine bleach with ARM & HAMMER™ Liquid Detergent with Bleach Alternative?
Yes, however it is not necessary to use both chlorine bleach and bleach alternative.
Can I use ARM & HAMMER™ Liquid Detergent with Color-Safe Bleach Alternative as a pre-treat or pre-soak?
You may use our Color-Safe Bleach Alternative product as a pre-treat but we do not recommend using as a pre-soak. For use as a pre-treat, just pour the detergent directly onto the stained area, rub gently and then add the item immediately and directly into the washer.
Can I use other laundry additives (i.e liquid fabric softener, ARM & HAMMER™ Super Washing Soda, Baking Soda, OxiClean™ laundry boosters, or pre-treaters) with ARM & HAMMER™ Liquid Detergents?
Yes, our liquid detergent products can be used in conjunction with any commercially available laundry additives.
Can the blue detergent cause a garment to spot or turn blue?
The blue colorant is specially formulated for liquid laundry detergents. The colorant is water-soluble and it dissipates almost immediately into the wash water.
Do ARM & HAMMER™ Liquid Detergents contain enzymes?
ARM & HAMMER™ Plus OxiClean™ contains enzymes. All other ARM & HAMMER™ liquid Detergents do not.
Do you offer a liquid detergent with fabric softener?
Yes, we offer ARM & HAMMER™ Liquid Laundry Detergent Plus a Touch of Softener - Orchard Bloom fragrance.
How do you use ARM & HAMMER™ Liquid Detergent Plus a Touch of Softener?
The product can be used simply by adding in the wash the same way that you use your regular detergent.
In what formulations and sizes are ARM & HAMMER™ Liquid Laundry Detergents available?
ARM & HAMMER™ Liquid Laundry Detergents are available in several varieties, including: Regular, Plus OxiClean™, Plus OxiClean™ Odor Blasters, Free of Perfumes and Dyes, Sensitive Skin plus Skin-Friendly Scent, Clean Scentsations™, Detergent Plus A Touch Of Fabric Softener and with Color-Safe Bleach Alternative. The available sizes range from 43.75 oz to over 200 oz. And a variety of fragrances is available. If you are having trouble locating a specific item, try the ARM & HAMMER™ Product locator tool or you may want to ask your local store manager to order it for you.
What are enzymes and how do they work?
Enzymes are complex proteins used in laundry detergents to catalyze (speed up) reactions that break up stains so that they can be washed away more easily. They are not living, although they are produced by living organisms.
Will ARM & HAMMER™ Liquid Detergent Plus a Touch of Softener stain clothes?
No, ARM & HAMMER™ Plus a Touch of Softener will not stain clothes. The product uses color-safe colorants that have been tested extensively to verify "no staining".
Powder Laundry Detergent
Are ARM & HAMMER™ Powder Laundry Detergents biodegradable? Are they safe for the septic systems?
ARM & HAMMER™ Powder Laundry Detergents contains biodegradable cleaning agents that completely dissolve in all water temperatures. Additionally, ARM & HAMMER™ Powder Laundry Detergents are compatible with septic systems and waste treatment systems.
Can ARM & HAMMER™ Powder Detergents be used in a HE (High Efficiency) washing machine?
Yes, ARM & HAMMER™ Powder Detergents work in standard and High Efficiency (HE) washing machines.
Can I use other laundry additives (i.e. ARM & HAMMER™ Super Washing Soda, Baking Soda, OxiClean™ laundry boosters or pre-treaters) with ARM & HAMMER™ Powder Laundry Detergents?
Yes, ARM & HAMMER™ Powder Laundry Detergents can be used in conjunction with all commercially available laundry additives.
Do ARM & HAMMER™ Powder Detergents contain enzymes?
Yes, most ARM & HAMMER™ Powder Detergents contain enzymes. The Free Powder detergent does not contain enzymes.
How does ARM & HAMMER™ Powder Laundry Detergents keep clothes looking newer?
ARM & HAMMER™ Powder Laundry Detergents neutralize chlorine, found in wash water. This helps prevent premature fading.
How much detergent do I use if I have no scoop?
We suggest that you begin with one 1/2 cup for a medium load. Use 1 cup for a large or heavily soiled load.
In what formulations and sizes are ARM & HAMMER™ Powder Laundry Detergents available?
ARM & HAMMER™ Powder Laundry Detergents are available in several varieties, including Regular,
ARM & HAMMER™ Plus OxiClean™ Powder, and Perfume & Dye Free Powder.
Review all scents and sizes in the Powder Laundry Detergent section of our website.
Is ARM & HAMMER™ Powder Laundry Detergent Perfume & Dye Free dermatologist tested for sensitive skin?
Yes, ARM & HAMMER™ Powder Laundry Detergent Perfume & Dye Free is dermatologist tested for sensitive skin. Our product is free of fragrance and dyes, which may irritate sensitive skin.
Is rinse water temperature important?
Cold water is desirable for rinsing all loads of clothes. Rinsing with cold water is effective and can help to reduce energy used to heat the water, and it can even help to minimize the wrinkling of some permanent press items.
Is wash temperature really important for clean laundry?
Yes. The temperature of the water affects the level of cleaning performance of all laundry products. Wash in hottest water fabric will allow. For white cottons, use hot water. Bright colors in cold. Follow directions on care label.
What are enzymes and how do they work?
Enzymes are complex proteins used in laundry detergents to catalyze (speed up) reactions that break up stains so that they can be washed away more easily. They are not living, although they are produced by living organisms.